Privacy Policy

Effective Date: July 1st, 2023

This Privacy Policy applies to the websites, services, and communications of Lakeside Endodontics and Cascade Endodontics (collectively referred to as the “Practices,” “we,” “our,” or “us”).

The Practices are committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites, contact our offices, schedule appointments, or communicate with us, including through SMS/text messaging.

Information We Collect

We may collect the following types of information:

  • Name
  • Mailing address
  • Email address
  • Mobile and telephone numbers
  • Date of birth
  • Insurance information
  • Appointment information
  • Payment information
  • Information you voluntarily provide through our website, forms, phone calls, emails, or text messages

Our websites may also automatically collect certain technical information, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Website usage information
  • Cookies and similar technologies

How We Use Your Information

We use your information to:

  • Schedule and manage appointments
  • Confirm, reschedule, or remind you about appointments
  • Communicate regarding treatment and follow-up care
  • Respond to your questions and requests
  • Verify insurance information
  • Process payments
  • Improve our websites and patient experience
  • Meet legal, regulatory, and professional obligations

SMS/Text Messaging

If you choose to receive text messages from the Practices, you may receive SMS messages regarding:

  • Appointment confirmations
  • Appointment reminders
  • Scheduling changes
  • Treatment-related communications
  • Billing notifications when appropriate

Message frequency varies based on your interactions with our offices.

Message and data rates may apply.

You may opt out at any time by replying STOP to any text message.

For assistance, reply HELP or contact our offices directly.

Your consent to receive SMS messages is voluntary and is not required to receive dental treatment.

Mobile Information Privacy

We respect your privacy. We do not share, sell, rent, or otherwise disclose your mobile phone number or SMS consent information to third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties for marketing or promotional purposes.

This statement applies to all SMS communications sent by Lakeside Endodontics and Cascade Endodontics.

Information Sharing

We may disclose your information only when necessary to:

  • Provide dental and healthcare services
  • Process insurance claims
  • Work with service providers who assist in operating our practices
  • Process payment transactions
  • Comply with applicable laws, regulations, court orders, or legal processes
  • Protect the safety, rights, or property of our patients, staff, or Practices

Any service providers with access to personal information are expected to maintain appropriate confidentiality and security protections.

HIPAA

The Practices maintain patient information in accordance with applicable federal and state laws, including the Health Insurance Portability and Accountability Act (HIPAA), where applicable.

Cookies

Our websites may use cookies and similar technologies to improve website performance and user experience.

You may disable cookies through your browser settings; however, certain website features may not function properly.

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While no method of electronic transmission or storage is completely secure, we use commercially reasonable measures to protect your information.

Your Rights

You may:

  • Request updates or corrections to your personal information
  • Ask questions regarding our privacy practices
  • Opt out of SMS communications by replying STOP
  • Contact us regarding your information

Third-Party Websites

Our websites may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with a revised Effective Date.

Contact Us

If you have any questions regarding this Privacy Policy, please contact:

Lakeside Endodontics

Phone: (425)357-8747

Address: 10025 19th Ave SE, STE202, Everett, WA 98208

Cascade Endodontics

Phone: (360)386-8524

Address: 3325 Smokey Point Dr. STE101, Arlington, WA 98223